Privacy Policy

At GreatWin Casino, we are committed to maintaining the trust and confidence of our users worldwide. This Privacy Policy explains how we collect, use, share and protect personal information provided by you when using our platform.

Personal Information Collection

When registering for an account with us or interacting with our services, we may ask for some basic information about yourself. The types of personal data that we collect include:

Name
Email address
Date of birth (to verify age)
Location

Please note that we do not request financial information from users.

Account Registration Information

When you register an account with us, we will ask for basic contact and identity information. This is necessary to create a secure environment within which your personal data can be stored.

We use this information only to facilitate access to the platform, to send confirmation of registration and other essential communications by email or via the messaging system on our website.

Device and Browser Information

In order for us to provide you with an optimal user experience we may collect details about your device (browser type, version etc.) which are stored in a standard format. We also maintain a record of how you interact with our platform using information related to the technical logs of each session.

This helps us identify any potential issues and improve overall performance for all users. Your personal data is not associated directly from these records.

Cookies and Tracking Technologies

Our website uses cookies that are categorized as follows:

Strictly necessary: These enable functionality which does not involve identifying individual users.
Analytical and preference tracking (non-personal): This may include storing preferences or other non-personal information in cookies to improve the user experience.

Please note we do not collect any sensitive or identifiable data through this technology. We respect your right to choose when you allow such data collection, as outlined below:

By clicking "Accept All Cookies", you consent to all cookies, tracking technologies used on our website and mobile applications.

You can select which types of non-personal data is stored by opting in/out at any time from the cookie settings link shown within your user account.

Communication Preferences

You have a right to determine how we communicate with you. We honour all preferences and opt-outs related to marketing communications, news updates or other promotional messages about our services.

By accepting this privacy policy, it's understood that by default you agree for us to send some mandatory updates on your account status. If at any point you would like to opt-out from these communications then please let us know using the details provided below within this document.

Data Storage and Retention

We store data in accordance with our retention policy which ensures all records are securely held for as long as legally required or necessary for the ongoing operation of our services. If at any point you wish to request deletion, we will ensure that your personal information is erased from our systems.

Account Security and Protection

To protect account access and security:

All passwords are hashed with a suitable encryption technique.
Authentication methods include 2FA using SMS or Email (user choice).
Account sessions have an automatic expiration time for additional protection against unauthorized use in between active periods of login.

Your role as the owner of your personal data involves taking precautions to ensure safekeeping. Do not share any part of this information with anyone else unless you specifically decide it's OK, and please do change passwords regularly.

Account Access

When accessing or using our platform we remind users that they must maintain confidentiality regarding their login details at all times, including when choosing a password for the account.